Politique de confidentialité

 

Last updated: November 3, 2026

This Privacy Policy explains how Pawvitamin collects, uses, and handles personal information when you visit https://pawvitamin.com, place an order, or contact us.

1. Information We May Collect

Depending on how you interact with our store, information may include:

  • Contact details, such as your name, email address, telephone number, and shipping or billing address.

  • Order details, such as products purchased, order history, and delivery information.

  • Payment-related information processed through the payment provider used at checkout.

  • Technical information, such as device, browser, IP address, and interactions with our website.

  • Information you provide when contacting customer support.

2. How We Use Information

We may use personal information, where appropriate, to:

  • Process and fulfill orders and arrange delivery.

  • Process payments and manage refunds or returns.

  • Respond to customer service requests.

  • Maintain, protect, and improve our store.

  • Detect fraud, prevent misuse, and protect our legal rights.

  • Meet applicable legal and accounting obligations.

  • Send marketing communications where permitted and, when required, with your consent.

3. Shopify and Service Providers

Our store is hosted on Shopify. Shopify and other service providers may process information as necessary to support store operations, payments, delivery, analytics, customer support, or other services that we actually use.

These providers may process information under their own privacy terms and applicable data protection laws.

4. Sharing of Information

We do not sell your personal information to third parties for money. We may share information with service providers, payment processors, shipping providers, professional advisers, or public authorities where necessary for the purposes described in this policy or where legally required.

5. Cookies and Similar Technologies

Our website and service providers may use cookies or similar technologies to operate the store, remember preferences, measure website performance, or support advertising.

You can manage cookies through available website controls and your browser settings. Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.

6. Meta Pixel and Advertising

We may use Meta Pixel and related Meta Business Tools on our website to measure the effectiveness of our advertising, understand how visitors interact with our store, and improve the relevance of our ads on Facebook and Instagram.

Depending on your privacy settings and the integration used, information may include pages viewed, products viewed, items added to your cart, purchases, browser and device information, and certain identifiers used for advertising measurement and audience matching.

Where enabled, we may also use Meta Conversions API through Shopify to share certain events and information with Meta for advertising measurement and optimization.

Meta may process this information in accordance with its own privacy policy. Where required by applicable law, we will obtain your consent before using advertising technologies that require consent.

You can manage your privacy preferences through the cookie consent tools available on our website, where provided.

For more information, please review Meta's Privacy Policy at https://www.facebook.com/privacy/policy/.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, legal compliance, dispute resolution, and recordkeeping.

We use reasonable measures intended to protect information, but no method of electronic storage or transmission can be guaranteed to be completely secure.

8. International Data Transfers

Your information may be processed in countries other than the country where you live. Where applicable, appropriate safeguards will be used for international transfers as required by data protection law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or receive certain personal information, object to particular processing, or withdraw consent where processing is based on consent.

To submit a privacy request, contact suporte@pawvitamin.com. You may also have the right to lodge a complaint with your local data protection authority.

10. Children's Privacy

Our store is not intended to knowingly collect personal information from children in circumstances where parental consent is legally required. If you believe a child has provided personal information inappropriately, contact us.

11. Changes to This Policy

We may update this Privacy Policy when our practices or legal obligations change. The latest version will be published on this page with its updated date.

12. Contact Us

For privacy questions or requests, contact:

Trading Name: Pawvitamin

Legal Company Name: VIRELO LLC

Business Type: Limited Liability Company (LLC)

State of Registration: New Mexico, United States

Email: suporte@pawvitamin.com

Website: https://pawvitamin.com

Registered Business Mailing Address:

8206 Louisiana Blvd NE, Ste A #10767

Albuquerque, New Mexico 87113

United States

This address is for business correspondence and legal notices only. It is not a product return address. Please contact us by email for return instructions.